Course / Course Details
By - Team Leap
Participation and Format:
1. Complete all 4 online micro-sessions (25-30 minutes each).
2. Engage in role plays, reflection exercises, and adaptability drill.
3. Submit written reflection or responses to handout prompts for supervisor evaluation
4. Complete Pre-Test and Post-Test evaluations.
Assessment:
1. Pass the Post-Test with at least 75% .
2. Achieve a Pass Mark in role-play performance using a 9-scale adaptability rubric.
This 2-hour training on Mentorship & Succession Planning in Hospitality introduces leaders to the role of mentoring in staff development and the importance of succession planning for business continuity. Participants will learn how to identify, support, and prepare future leaders, ensuring talent pipelines for critical hospitality roles.
1. Practice differentiating between mentorship, coaching, and training.
2. Identify opportunities for mentorship in hospitality roles.
3. Explain the role of mentorship in hospitality talent development.
4. Value mentorship as a career development tool.
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