Participation and Format:
1. Complete all 4 online micro-sessions (25-30 minutes each).
2. Engage in role plays, reflection exercises, and adaptability drill.
3. Submit written reflection or responses to handout prompts for supervisor evaluation
4. Complete Pre-Test and Post-Test evaluations.
Assessment:
1. Pass the Post-Test with at least 75% .
2. Achieve a Pass Mark in role-play performance using a 9-scale adaptability rubric.
This 2-hour training on Sustainability & Green Practices in Hospitality introduces supervisors, duty managers, and team leaders to the importance of eco-friendly operations. The session highlights waste reduction, energy and water conservation, and ways to engage guests in green initiatives, ensuring both environmental responsibility and enhanced guest experience.
1. Draft a basic green checklist for hospitality operations.
2. Explain the importance of sustainability in hospitality.
3. Recognize key areas of eco-friendly operations.
4. Value sustainability as part of hospitality excellence.
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