To ensure an effective and meaningful learning experience, participants in the Housekeeping: Onboarding Training (Express) are expected to meet the following requirements:
Meeting these requirements will help participants build a solid foundation for their role in the housekeeping department and uphold hotel cleanliness standards.
The Housekeeping: Onboarding Training (Express) introduces new employees to the core standards and responsibilities of the housekeeping department. This session emphasizes professionalism, hygiene, and attention to detail in guest room preparation and public area maintenance.
Key topics include basic cleaning procedures, safe use of chemicals, respect for guest privacy, and proper handling of lost and found items. By the end of the orientation, participants will understand the importance of cleanliness and safety in ensuring guest satisfaction.
Perform basic cleaning procedures for guest rooms and bathrooms efficiently, demonstrating safe handling of cleaning chemicals and equipment.
Identify the role of housekeeping in enhancing guest satisfaction and the hotel’s reputation, including the importance of attention to detail and respect for guest privacy.
Manage linens and amenities properly, ensuring they meet hotel standards and are handled according to established procedures.
Demonstrate a commitment to professionalism, maintaining personal grooming and hygiene standards while respecting guest belongings.
Be familiar with safety and hygiene protocols, including the correct use of PPE and procedures for reporting maintenance issues to ensure a safe environment for guests and staff.
These outcomes ensure a comprehensive understanding of the essential competencies for effective housekeeping.
No Review found
Discover Additional Learning Opportunities
Express
Express
Express
Express
Express
Skills Application
