Course / Course Details

Data Protection Privacy & Security

  • Trainer Lisa image

    By - Trainer Lisa

  • 0 students
  • 2 Hours
  • (0)

Course Requirements

Participation and Format:

 

1. Complete all 4 online micro-sessions (25-30 minutes each).

2. Engage in role plays, reflection exercises, and adaptability drill.

3. Submit written reflection or responses to handout prompts for supervisor evaluation

4. Complete Pre-Test and Post-Test evaluations.

 

Assessment:  

 

1. Pass the Post-Test with at least 75% .

2. Achieve a Pass Mark in role-play performance using a 9-scale adaptability rubric.

 

Course Description

This 2-hour module equips hospitality staff with essential practices to safeguard guest information and uphold privacy standards. Participants will learn the importance of protecting sensitive data, following property protocols, and preventing breaches through careful handling of guest information and digital systems.

Course Outcomes

Upon completion of the course, the participants should be able to:

1.     Handle guest information securely and discreetly.

2.     Follow SOPs for data entry, storage, and disposal.

3.     Define data protection, privacy, and security in hospitality.

4.     Identify types of sensitive data (personal, financial, preferences).

5.     Develop a sense of responsibility in safeguarding guest data.

Course Curriculum

  • 4 chapters
  • 1 lectures
  • 0 quizzes
  • 2 Hours total length
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1 Welcome Message
5 Min

Instructor

Trainer Lisa

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  • Duration 2 Hours

  • Lectures 1 lessons

  • Enrolled 0 students

  • Category: Health, Safety & Complaince

  • 0 Quizzes

  • Language: English

  • Skill Level Express

  • Certificate of Completion

  • Full lifetime access

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