Course / Course Details
By - Trainer Lisa
Participation and Format:
1. No prior training required (entry-level friendly).
2. Complete all 6 online micro-sessions (35-40 minutes each).
3. Participate in role plays, reflection exercises, and adaptability drill
4. Submit written reflections or responses for supervisor evaluation
5. Complete Pre-Test and Post-Test evaluations.
Assessment:
1. Pass the Post-Test with at least 75% .
2. Achieve a Pass Mark in role-play performance using a 9-scale adaptability rubric.
This 4-hour training on Risk Management Frameworks in Hospitality expands on the fundamentals by including in-depth case studies, risk assessment workshops, and practical exercises using risk matrices. Participants will learn to assess likelihood and impact of risks, develop mitigation strategies, and apply frameworks to hospitality-specific scenarios such as food safety, IT security, and guest safety.
1. Build and apply a risk matrix to hospitality operations.
2. Conduct risk assessment workshops for real-world scenarios.
3. Explain risk assessment methods and their importance.
4. Recognize the role of case studies in understanding risks.
5. Value structured assessment in managing hospitality risks.
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