Participation and Format:
1. Complete all 4 online micro-sessions (25-30 minutes each).
2. Engage in role plays, reflection exercises, and adaptability drill.
3. Submit written reflection or responses to handout prompts for supervisor evaluation
4. Complete Pre-Test and Post-Test evaluations.
Assessment:
1. Pass the Post-Test with at least 75% .
2. Achieve a Pass Mark in role-play performance using a 9-scale adaptability rubric.
This 2-hour training on Risk Management Frameworks in Hospitality introduces managers and supervisors to the essentials of identifying, assessing, mitigating, and monitoring risks in hospitality operations. Participants will learn how structured frameworks reduce safety, operational, financial, and reputational risks, with practical hospitality-focused examples.
1. Identify risks in hospitality operations.
2. Apply a simple risk management framework to real scenarios.
3. Explain categories of risks in hospitality (safety, operational, financial, reputational).
4. Value proactive risk identification in hospitality operations.
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