Course / Course Details
By - Trainer Lisa
Participation and Format:
1. Complete all 4 online micro-sessions (25-30 minutes each).
2. Engage in role plays, reflection exercises, and adaptability drill.
3. Submit written reflection or responses to handout prompts for supervisor evaluation
4. Complete Pre-Test and Post-Test evaluations.
Assessment:
1. Pass the Post-Test with at least 75% .
2. Achieve a Pass Mark in role-play performance using a 9-scale adaptability rubric.
This 2-hour training on Energy & Water Conservation Leadership introduces hospitality leaders to the importance of reducing energy and water consumption. The course explores cost-saving opportunities, sustainability benefits, and the role of leaders in driving conservation practices through policies, staff engagement, and monitoring systems.
1. Identify risks in hospitality operations.
2. Apply a simple risk management framework to real scenarios.
3. Explain categories of risks in hospitality (safety, operational, financial, reputational).
4. Value proactive risk identification in hospitality operations.
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