Course / Course Details

Coaching for Performance Improvement

  • Trainer Lisa image

    By - Trainer Lisa

  • 0 students
  • 2 Hours
  • (0)

Course Requirements

Participation and Format:

 

1. Complete all 4 online micro-sessions (25-30 minutes each).

2. Engage in role plays, reflection exercises, and adaptability drill.

3. Submit written reflection or responses to handout prompts for supervisor evaluation

4. Complete Pre-Test and Post-Test evaluations.

 

Assessment:  

 

1. Pass the Post-Test with at least 75% .

2. Achieve a Pass Mark in role-play performance using a 9-scale adaptability 

Course Description

This 2-hour training on Coaching for Performance Improvement equips hospitality leaders with the skills to guide employees towards higher performance. It emphasizes the difference between feedback, mentoring, and coaching, and provides a structured approach to performance improvement conversations.

Course Outcomes

Upon completion of the course, the participants should be able to:


1.     Conduct structured coaching conversations with staff.

2.     Apply performance improvement frameworks in hospitality settings.

3.     Explain the difference between coaching, feedback, and mentoring.

4.     Value coaching as a tool for growth and performance improvement.

Course Curriculum

  • 4 chapters
  • 1 lectures
  • 0 quizzes
  • 2 Hours total length
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1 Welcome Message
5 Min

Instructor

Trainer Lisa

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  • Duration 2 Hours

  • Lectures 1 lessons

  • Enrolled 0 students

  • Category: Performance and People Development

  • 0 Quizzes

  • Language: English

  • Skill Level Express

  • Certificate of Completion

  • Full lifetime access

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